"They had recovered my entire drive"
During the 4th of July storm in the DFW area, we discovered that several electronic devices took a hit. One of those devices was my NAS device that had a 1TB RAID 0 with redundancy. I took my drive to ACE Data Recovery and within 2 weeks they had recovered my entire drive. Needless to say, I was very relieved and also appreciative of the work they had done. Kudos to the group at ACE Data Recovery in Dallas.Kevin J. Vinson Rated 5.0 on 09/25/2016
"The best at what they do "
Ace Data Recovery just saved ten years of photos and videos. Thank you so much, without a doubt the best at what you do.Adriana Montano Rated 5.0 on 7/9/2015
"I highly recommend their services. "
We had a critical drive crash and discovered the backup software had failed. We were told the data was unrecoverable. So, I contacted Ace Data Recovery to see if they thought there was hope. I was skeptical, but hopeful. The drive had over 300 gb of data, and Ace was able to recover every byte! They replaced my skepticism with total confidence in their engineers and tools and professionalism.Mike Springer Rated 5.0 on 7/11/2014
"I could not be happier. Thanks ACE!"
I can't say enough about ACE Data recovery. They exceeded expectations on every level. My client has a large RAID array that was damaged due to an apparent power surge caused by construction in the building. The surge also took out their onsite backups, so our options were limited. ACE was able to reconstruct the entire array and retrieve 100% of their data!Chris McCracken Rated 5.0 on 11/17/2016
"I'll definitely recommend them "
Great company, were very professional and helpful getting my issues diagnosed and fixed. Further, they were able to get the recovery job turned around a lot faster than they had originally estimated (day-wise that is) with no data loss.Morry Teitelman Rated 5.0 on 8/31/2016
"Thank you for a painless experience"
Thank you thank you for recovering my data!!! When my EHD crashed and died I cried, and panicked. I called the company that made the hard drive, and they listed ACE Data Recovery as one of their authorized repair companies. I received regular email updates, and phone calls, about my drive, and they shipped me back all my recovered data in a new EHD. I opened it up and ALL MY DATA is here. I am so incredibly relieved and grateful.Vikki Sloviter Rated 5.0 on 1/12/2016
"I highly recommend these guys"
My data on an external drive was completely gone and left me in a HUGE bind! I took it to Best Buy at first who just screwed me out of $$ and never fixed anything. I was told it would take 2-3 MONTHS and the data might still be unrecoverable. A trusted friend referred me to Ace Data Recovery, who completely recovered all of my files and in a very timely fashion, sent back the data to me. I have everything back!!Melissa A. Rated 5.0 on 4/16/2014
"Great direction to count on"
I dropped off a damaged hard drive, weeks later picking it up with data on a USB flash drive and the dead hard drive, ease of mind were rest assured. These folks seemed to really know what they were doing. In short, my friends back up your data and make a back up of that, but if things go wrong here is a great direction to count on. Would I come back and use ACE Data Recovery Services, yes I would.William M. Rated 4.0 on 12/18/2012
Excellent service from knowledgeable engineers and technicians. They maintained dialogue throughout the recovery process and thoroughly explained the process along with the details of the recovery. Not to mention their office is in a cozy commercial complex with a very home'y feel.Matt B. Rated 5.0 on 6/29/2015
"Time was crucial"
I was amazed by how quick they were able to complete our project. We mentioned we were a business and how time was crucial. They estimated the data recovery would take 5-7 days. We were ok with this since we figured we had no choice and would simply have to be patient. Within a day, they called and explained what happened to our hard drives and what the procedure would entail. Hours after we authorized them to proceed, we got a message that the service was completed! We were very pleasantly surprised. The service was excellent, and the individuals we dealt with were very courteous, understanding and knowledgeable.Christian O. Rated 5.0 on 8/11/2015
"Job well done"
With so much important data I wanted to carefully choose who I would to trust to do this. I called several places locally and out of state and after talking to Don I was convinced that ace was the place. ACE did everything I could ask. I would send my family, friends and co-workers there. I was provided with a list of recovered files as well as a list of files that weren't recovered. However, as they told me, many of the files on the 'not recovered' list came back to life on my system. Honestly I don't think there is a single file that I didn't get back. I'd call it a full recovery.Anfernius M. Rated 5.0 on 2/1/2014
"Deep experience in data recovery"
I recently had a Seagate NAS drive that was rendered inaccessible. Best Buy recommended I take it to ACE Data Recovery. ACE ended up having to rebuild the entire drive to access the data. I am extremely pleased with the results now that I can access all my data. ACE was able to lift all the half-terrabyte of data and copy to a new external hard drive. These guys also do a free diagnostic. However be prepared that data recovery is an expensive proposition. But I highly recommend a local service like ACE.Sony A. Rated 5.0 on 9/1/2015
" I'd recommend this business"
My business hard drive crashed. Ace Data Recovery did a fantastic job of taking care of me. As a huge nervous wreck, I was grateful for every team member of their staff. We paid for the expedited services and it was worth it! I'd definitely recommend this business to anyone who has that sinking feeling of losing all of your data.Binson L. Rated 5.0 on 12/3/2015
"Exceeded my expectations"
My external WD Hard Drive decided one day to quit working. I had a lot of photos on there that I needed to recover. I originally took it to another data recovery company in Dallas, however I felt a bit uneasy with what they quoted me over the phone after they troubleshot it, and decided that I would get a second opinion. I'm very happy that I decided to go with Ace Data Recovery instead. Extracting files from a failed hard drive is a costly thing, however Ace's pricing is fair and honest and the value of the quality of their workmanship shows. For me these files are irreplaceable and will definitely go back should I need them again. I would definitely recommend them, they have by far met and exceeded my expectations!Lisa N. Rated 5.0 on 5/13/2016
My experience w ACE Data recovery was awesome. Took my external HD in for a diagnosis as it simply quit running. Was told there would be no charge just to see what the issue(s) were. They were better than their word. Mr. Don Wells examined the drive for any problems and found my power cord was defective. Since no repair was needed, there would be no charge per company policy. Mr. Wells was very polite and professional and answered all my questions thoroughly. From calling in to set up the appointment to dropping off the HD, everyone was very friendly and customer oriented. If I need such services in the future I know where to go.Bart G. Rated 5.0 on 12/8/2016
" Worth every single dime"
How can someone not back-up their precious work! As a writer, with an almost complete m/s of my new book, along with photos going back several years, I should have known better. I lost the lot (cracked disc/drive - or something like that). After a total melt-down I contacted ACE. They're well named. All safely recovered. Cost me a ton - but worth every single dime!Maggie H. Rated 5.0 on 9/24/2015
" 99.999% of data was recovered"
I had a PC Hard drive failure (western digital caviar from . The drive was spinning but did not register in Windows/BIOS. Diagnosed as a head failure. On it was all of my digital photos and music. Total disaster. I dropped it off in person, the drive was returned to me via USPS in less than 2 weeks. $1300 for 500GB of recovery. 99.999% of data was recovered. A costly mistake for not backing up my data, but these guys rescued me big time.W Y. Rated 5.0 on 8/5/2014
"These guys are The Best"
In my 20-year career in IT I've had a number of occasions where a client has needed data recovery and ACE is the only place I will ever use. I was referred to them after another place in town couldn't get data off a laptop hard drive that was so badly damaged it needed internal parts replaced before it could be read. ACE got that data back for me. Nikolay and the rest of the ACE team are honest people who really know their stuff. They've gotten my clients' data back quickly in a variety of circumstances and on a variety of devices. They even offer expedited service for business-critical situations.Liz T. Rated 5.0 on 3/31/2017
" It is definitely worth the money "
Over the past few month we had several unexpected power outages in our building at work and after one of them my computer stopped booting up. After talking to coworkers, we figured out that something was wrong with the hard drive and took it to this place. Nick explained to me why the drive died, it couldn't be repaired, but he was able to recover all of the data that was on it. I am quite happy with how quickly I got back the data and with the fact that none of it was lost. I also know a thing or two about hard drives now. Very good service and knowledgeable staff.Napat P. Rated 5.0 on 11/13/2015
"Huge thanks to guys at ACE DR"
Definitely recommend! I have an external Western Digital hard drive... had would be a better word. Anyway, I knocked it off the table onto the tiled floor. WD recommended I call these guys at ACE Data Recovery. I drove to 610 and Ella, place was pretty easy to find, explained to the guy what happened and what sort of files and media I had there. He said he needs to do the diagnostics, which is free, and he would give me a call next day. I agreed, I kind of gave up hope by this time, but next day he did give me a call and told me that they can recover most of my stuff!!! It took about 6 days and I got my data back on a different hard drive. These guys even managed to keep the structure of my files the way it was before. I am super happy, I got most of my stuff back and a nice hard drive.Roman D. Rated 5.0 on 6/10/2016
"We will be sure to use them again"
We had them recover data from a RAID5 configuration, after we suffered mechanical failures on 2 drives. Their service was quick and thorough, with them recovering all the data off the drives that we had requested. They gave regular "status reports" to us via phone calls at every point in the process, just to update us on what data would be recoverable and when they expected to complete the job. All in all, it took just under 5 business days for them to complete the recovery. While theirs is a service that you hope you won't need, we will be sure to use them again should we have any data recovery needs.Bmg T. Rated 5.0 on 8/26/2016
"These guys are pros"
I've been pretty good about backups, but due to an oversight in my last hard-drive consolidation I wound up with all my eggs in a basket which wound up kicking the bucket pretty hard. I brought it to ACE because they were recommended by Western Digital and seemed to be the most professional service in the area. Wasn't going to take my chance with any kind of second-tier amateur shop. Luckily, I got the drive to them quickly enough that the damage to the platters wasn't extensive. I worked with Brett, who was very helpful and considerate--he made sure he had all the info he needed to try and recover the most important files from the drive. Expensive lesson learned, but I'm glad I brought it to ACE because these guys are pros and they do not mess around.Cameron C. Rated 5.0 on 2/14/2017
"Thank you so much ACE!"
Through complete laziness, sadly not lack of knowledge, I didn't back up the way I should have. Pretty bad given I am a photographer who sells my work and depend on all my files. When my largest external hard wouldn't connect, with all of my newest image files, I was beyond heartbroken, I was freaked out. I found ACE Data Recovery in my research and I am so happy I did. Within days, they reviewed my hard drive, figured out what was wrong and restored EVERYTHING, in perfect working order as far as I can see. Everyone there was wonderful to work with and were patient in explaining what was wrong. It was an expensive lesson to learn (I hope to never have to use them again) but it was worth every penny and I would recommend them to anyone.Tracey S. Rated 5.0 on 8/29/2016
"I strongly recommend ACE"
These folks were recommended by Western Digital. And I am delighted with the service and result. My WD external drive fell off a table and I could not make it work (clicking sound which I later learned meant that the heads were sticking). I brought it in and they recovered everything and all in the files as they had been. This is much better than at another firm in CT which recovered some of the files but many were corrupted and none had their original names (so I had to go thru and rename or delete each one). The key element here is that they have their own secure lab and are in walking distance from the Blue Line Cumberland station. Brett Johnson was especially helpful.David B. Rated 5.0 on 11/27/2015
Outstanding company to work with. I lost a decade of data when a network drive crashed and they recovered everything back. It's pretty rare to work with a company that truly cares so much about their clients. I hope I don't have to use them again, but if I did, I would and I would recommend Ace Data Recovery highly to anyone.Brad G. Rated 5.0 on 1/9/2015
"I am truly grateful to them"
A month ago, I lost several years worth of data. Everything was gone, gone, gone. Not only the ACE Data Recovery people recovered my data, my precious pictures, but they also helped me set up ways to back up my data properly. I am truly grateful to them and would highly recommend this company!TennisPlayer X. Rated 5.0 on 3/25/2014