ACE Data Recovery provides hard drive recovery on a full range of hard disk drives including internal and external hard drives of all sizes, makes and models. Our data recovery engineers have decades of experience in retrieving business and personal files from servers, desktops, laptops, and netbooks. Never assume that data on your hard drive was lost forever, no matter what it has been through. We can retrieve any data even from storage devices that other data recovery companies deem “unrecoverable”.
No matter what type of hard disk you have, we’ll perform an initial diagnostic for free. After the evaluation of your media and determining what steps are necessary to complete your hard drive recovery, we will contact you with an all-inclusive quote. No work will be done without your approval. As soon as you approve the recovery, our engineers will continue with the recovery effort.
Data recovery from damaged hard drives is a complex process that usually takes time and needs resources to complete it successfully. We partner with HDD manufacturers to improve our data recovery capabilities. Generally speaking, our specialists need to “repair” a hard drive and make it stable first to be able to retrieve any data from it. Therefore, hard drive recovery involves replacing failed components such as read/write head assemblies, logic control components, or drive motors in a clean room environment.
If a hard disk is inaccessible, we first test the components and closely examine drive platters to determine the extent of physical damage. These steps enable us to layout a course of action for each individual drive.
ACE Data Recovery engineers perform free evaluation and all hard drive recovery procedures in our Class 100 Clean Rooms. They are designed to maintain exceptional air purity, containing less than 100 airborne particles larger than 0.5 microns in each cubic foot of air. Such an environment is vital for protecting the sensitive internal components of hard drives.
We follow only non-destructive hard drive data recovery processes that include drive sectors cloning. This means that we’ll pull data from your drive on a sector by sector basis and work directly on the clone. This procedure ensures that the drive is not damaged any further and that a second image of the original structure can be acquired if needed.
"I'll definitely recommend them "
Great company, were very professional and helpful getting my issues diagnosed and fixed. Further, they were able to get the recovery job turned around a lot faster than they had originally estimated (day-wise that is) with no data loss.Morry Teitelman Rated 5.0 on 8/31/2016
Inaccessible data might be experiencing logical and/or physical hard drives failures. The process of getting data back from a logically damaged file system requires the use of data recovery software. Our Research & Development team has developed its own software to salvage our clients’ data. No special physical equipment or environment is required in such situations.
After that our engineers will recover your data by using highly sophisticated techniques and proprietary equipment and software. The average time for completing hard disk recovery is 3-5 Business Days. After we validate the data, we’ll place it on a free suitable return media, whether it is another hard drive, flash drive, or your own storage device.
Data was retrieved from Western Digital WD20NMVW-11AV3S3 drive having firmware failure
Trudy from Aurora, IL, 60502 sent her faulty hard drive to ACE data Recovery lab after she had faced the inability to access critical files and folders. The unit itself sounded OK. Once ACEs received failed Western Digital WD20NMVW internal HDD from Aurora, they tested it thoroughly to get to the root of the problem and make sure data recovery was possible.
The test revealed malfunctions in drive's system track area. That area is hidden from users and is written by the manufacturer. When tracks inside the system get corrupted, it results in serious problems with the unit performance. To get files off the faulty WD20NMVW-11AV3S3 HDD, ACE Data Recovery experts needed to reprogram the system area.
Using the advantage of company's unique System Track Library, certified technicians managed to replace corrupted tracks with their exact match. Next, the image of the Western Digital WD20NMVW-11AV3S3 drive was created. All intact data was successfully retrieved from it, verified, copied on a more stable data storage device and sent back to Aurora, IL.
Data recovery from defective Western Digital WD30EZRX desktop HDD
Hans G., a computer owner from Houston, TX, 77007, contacted ACE Data Recovery support center for help after he had faced serious problem with his desktop. The problem was, Western Digital WD30EZRX desktop drive couldn't get recognized. In order to help Hans and get his files off the faulty data storage device, ACE Data Recovery experts examined WD30EZRX HDD in question in a proprietary lab.
Upon completion, it was determined that storage unit had a firmware corruption. The firmware is the HDD's "operating system". When failed, it may cause serious problems with the drive performance. To solve the issue, defective firmware modules should be restored (replaced with their exact match). To perform the drive's repair, ACE Data Recovery used the advantage of company's System Track Library.
Luckily, the operation was successful and certified specialists managed to access the original data array on the failed Western Digital WD30EZRX HDD. Using specially designed drive imaging tool, ACEs retrieved all intact files from Hans's WD30EZRX desktop drive. A copy of them was saved to an alternative storage unit and sent back to Houston, TX.
Data recovery from failed Acer Aspire V5 laptop
ACE Data Recovery team got a faulty laptop drive from Dallas, TX, 75206. Barbara, the drive's owner, reported clear clicking sounds coming out from her Acer Aspire V5 laptop. To retrieve all files from the suspiciously clicking storage unit, she sent it to ACE Data Recovery. To find a reliable solution to the problem, ACEs examined the faulty Aspire V5 laptop's hard drive. According to the test results, read-write heads inside HDD's head rack assembly (HRA) were damaged due to the normal wear and tear.
Luckily, magnetic platters weren't damaged, so, it was possible to restore Barbara's files in one piece. In a laboratory environment, degraded Acer Aspire V5 laptop's HDD was disassembled. Defective HRA was successfully swapped to its match taken from company's Physical Drive Library.
Upon the completion, ACE Data Recovery specialists used unique drive imaging hardware tool in order to create a virtual copy of the failed hard disk drive and prevent original data array from potential corruption. Finally, all intact files were successfully retrieved from defective storage unit and copied to a more stable one. That brand new drive was sent to Dallas, TX.
Data recovery from failed Western Digital WDBFJK0020HBK external hard drive
Grayson, a resident of Plano, TX, 75023, called ACE Data Recovery support after he couldn't find important files on Western Digital WDBFJK0020HBK My Book exterhal drive. After ACE Data Recovery specialists got faulty external HDD from Plano, they examined it thoroughly in order to get to the bottom of the problem. The analysis showed that WDBFJK0020HBK drive was physically fine.
The issue was, drive's file system was damaged. The main purpose of a file system is to arrange user files and keep track of where crucial information is written. The system includes metadata components vital for files accessibility. Unfortunately, when some of those metadata get corrupted or deleted, the whole file name can be lost once and for all. Using proprietary tools, ACE Data Recovery experts tried their best to restore the file system of defective Western Digital WDBFJK0020HBK My Book drive.
The operation was successful, and ACEs managed to save intact files from permanent loss. A copy of retrieved files was saved to a more stable hard drive and sent to Plano, TX.
Data recovery from Seagate ST3750640AS suffered from a power cut
According to Peteris, ACE Data Recovery customer from Gilbert, AZ, 85295, his Seagate ST3750640AS desktop drive got failed after a power surge. To retrieve crucial files from the drive, Peteris decided to call on professional data recovery specialists. Once the faulty Seagate ST3750640AS HDD was thoroughly tested in a laboratory environment, it was determined that it had a printed circuit board (PCB) failure caused by the drive overvoltage.
Namely, faulty drive controller was the main problem. As a result, all data on the hard disk drive got inaccessible. To make it possible to retrieve intact data from dead data storage device, ACE Data Recovery engineers got to swap defective drive controller with it's exact match, taken from company's unique Physical Drive Library.
Upon the swap completion, ACEs used specially designed hardware tool to create an image of Seagate ST3750640AS from Gilbert and prevent sensitive information from further corruption. The operation was successful and specialists got access to the customer's data. All readable files were retrieved from the faulty desktop drive, copied to a brand new storage unit and sent to their owner in Gilbert, AZ.