ACE Data Recovery provides hard drive recovery on a full range of hard disk drives including internal and external hard drives of all sizes, makes and models. Our data recovery engineers have decades of experience in retrieving business and personal files from servers, desktops, laptops, and netbooks. Never assume that data on your hard drive was lost forever, no matter what it has been through. We can retrieve any data even from storage devices that other data recovery companies deem “unrecoverable”.
No matter what type of hard disk you have, we’ll perform an initial diagnostic for free. After the evaluation of your media and determining what steps are necessary to complete your hard drive recovery, we will contact you with an all-inclusive quote. No work will be done without your approval. As soon as you approve the recovery, our engineers will continue with the recovery effort.
Data recovery from damaged hard drives is a complex process that usually takes time and needs resources to complete it successfully. We partner with HDD manufacturers to improve our data recovery capabilities. Generally speaking, our specialists need to “repair” a hard drive and make it stable first to be able to retrieve any data from it. Therefore, hard drive recovery involves replacing failed components such as read/write head assemblies, logic control components, or drive motors in a clean room environment.
If a hard disk is inaccessible, we first test the components and closely examine drive platters to determine the extent of physical damage. These steps enable us to layout a course of action for each individual drive.
ACE Data Recovery engineers perform free evaluation and all hard drive recovery procedures in our Class 100 Clean Rooms. They are designed to maintain exceptional air purity, containing less than 100 airborne particles larger than 0.5 microns in each cubic foot of air. Such an environment is vital for protecting the sensitive internal components of hard drives.
We follow only non-destructive hard drive data recovery processes that include drive sectors cloning. This means that we’ll pull data from your drive on a sector by sector basis and work directly on the clone. This procedure ensures that the drive is not damaged any further and that a second image of the original structure can be acquired if needed.
Inaccessible data might be experiencing logical and/or physical hard drives failures. The process of getting data back from a logically damaged file system requires the use of data recovery software. Our Research & Development team has developed its own software to salvage our clients’ data. No special physical equipment or environment is required in such situations.
After that our engineers will recover your data by using highly sophisticated techniques and proprietary equipment and software. The average time for completing hard disk recovery is 3-5 Business Days. After we validate the data, we’ll place it on a free suitable return media, whether it is another hard drive, flash drive, or your own storage device.
Customer's files were successfully retrieved from Seagate ST3250318AS HDD having PCB failure
Brad, a staff member of Central Oil & Supply Corporation, Monroe, LA, 71201, reported the following issue with Seagate ST3250318AS. desktop hard disk drive: after a power surge, the storage unit failed and all-important information on it got inaccessible. To get professional assistance with the vital data retrieval, Brad contacted ACE Data Recovery team.
After the hard drive testing, ACE Data Recovery specialists found that Seagate ST3250318AS HDD in question had a failure in the printed circuit board (PCB). As a result, HDD's PCB got damaged. To recover intact sensitive data from defective Seagate ST3250318AS. drive, it was needed to swap all damaged drive's parts with their exact match. ACE Data Recovery keeps an impressive store of the hard drives and their parts in the proprietary Physical Drive Library.
After the faulty parts of ST3250318AS HDD were successfully swapped, ACEs managed to create an image of the desktop drive in order to prevent the original customer's files from further corruption. Using unique drive imaging tool, certified engineers retrieved all intact files from the failed HDD. A copy of retrieved data was saved to an alternative storage unit and sent back to Monroe, LA.
All intact files were recovered from the degraded Western Digital WDH1U10000N HDD
Michael from Katy, TX, 77494, encountered the following problem with his personal Western Digital WDH1U10000N My Book drive: the storage device suddenly got inaccessible. When Michael tried to mount it on an alternative computer, the result was the same.
After that, drive's owner called ACE Data Recovery lab for professional assistance with vital files recovery. In ACE Data Recovery proprietary lab the faulty WDH1U10000N external storage was examined and specialists found that magnetic failure was the root of the issue. Often, as a result of the normal wear and tear, hard disk drives may have magnetic corruption. It occurs when a degraded data storage device tries to write important data to wrong locations. That miswriting can result in serious sector damage.
To create an image of the failed Western Digital WDH1U10000N HDD and retrieve all readable files, ACE Data Recovery engineers used a special drive imaging tool, developed in-house. Finally, all intact Michael's data was successfully recovered. A copy of recovered information was saved to a brand-new data storage unit and sent to Katy, TX.
Data recovery from defective Western Digital Scorpio Blue WD5000BEVT notebook drive
Allen from Frisco, TX, 75033, reported the following issue with his laptop: computer couldn't start up and the hard drive didn't spin up. To solve the issues and get important files back, Allen called on ACE Data Recovery specialists. Faulty Western Digital Scorpio Blue WD5000BEVT notebook drive was sent to the ACE lab.
In a cleanroom environment, the hard drive was dismantled and thoroughly examined in order for experienced technicians to get to the root of the problem. Upon completion of the tests, it was found that received WD5000BEVT HDD had printed circuit board (PCB) failure. Usually, PCB failure happens as a result of a sudden power surge or using wrong power supply. Drive's circuit board gets damaged because of the overvoltage. When PCB fails, HDD's drive isn't spin up properly, which results in data inaccessibility.
To recover intact user files, faulty parts of Western Digital WD5000BEVT laptop drive were replaced with their exact match taken from ACE Data Recovery's Physical Drive Library. After that company's experts used the unique drive imaging tool to retrieve customer's files. The operation was successful. After file verification, a copy of recovered data was saved to an alternative storage device and sent to Frisco, TX .
Data was retrieved from Western Digital WD20NMVW-11AV3S3 drive having firmware failure
Trudy from Aurora, IL, 60502 sent her faulty hard drive to ACE data Recovery lab after she had faced the inability to access critical files and folders. The unit itself sounded OK. Once ACEs received failed Western Digital WD20NMVW internal HDD from Aurora, they tested it thoroughly to get to the root of the problem and make sure data recovery was possible.
The test revealed malfunctions in drive's system track area. That area is hidden from users and is written by the manufacturer. When tracks inside the system get corrupted, it results in serious problems with the unit performance. To get files off the faulty WD20NMVW-11AV3S3 HDD, ACE Data Recovery experts needed to reprogram the system area.
Using the advantage of company's unique System Track Library, certified technicians managed to replace corrupted tracks with their exact match. Next, the image of the Western Digital WD20NMVW-11AV3S3 drive was created. All intact data was successfully retrieved from it, verified, copied on a more stable data storage device and sent back to Aurora, IL.
Data recovery from defective Western Digital WD30EZRX desktop HDD
Hans G., a computer owner from Houston, TX, 77007, contacted ACE Data Recovery support center for help after he had faced serious problem with his desktop. The problem was, Western Digital WD30EZRX desktop drive couldn't get recognized. In order to help Hans and get his files off the faulty data storage device, ACE Data Recovery experts examined WD30EZRX HDD in question in a proprietary lab.
Upon completion, it was determined that storage unit had a firmware corruption. The firmware is the HDD's "operating system". When failed, it may cause serious problems with the drive performance. To solve the issue, defective firmware modules should be restored (replaced with their exact match). To perform the drive's repair, ACE Data Recovery used the advantage of company's System Track Library.
Luckily, the operation was successful and certified specialists managed to access the original data array on the failed Western Digital WD30EZRX HDD. Using specially designed drive imaging tool, ACEs retrieved all intact files from Hans's WD30EZRX desktop drive. A copy of them was saved to an alternative storage unit and sent back to Houston, TX.