Service Options

Standard Recovery	Expedited Recovery	Removable Media Recovery
Free Diagnostic 24 hour timeframe for single drive.	$269 Diagnostic Fee* (Same Day Turnaround for single media if in by 1:00pm CST).	Free Diagnostic** 24 hour timeframe for single drive.
3-5 business days turnaround time to  complete.***	Dedicated Team until completion.	3-5 business days turnaround time to  complete.***

Our policy of "No Data - No Charge" means you are not liable for any costs incurred unless we recover the data you need. We will not charge clients for a “list of files” that do not contain viable data inside, like some other companies do. Our rigorous quality assurance process makes sure that you receive the data you are looking for.
We will charge you $99.00 if your drive was previously opened (factory seals were broken). Drive cavity has to be purged of contaminants in a clean room environment prior to diagnostic procedures.

Shop and Compare! Our unique, Value-Added hourly model can save you hundreds! Please call 877.304.7189 for a FREE cost estimate or for complex recovery pricing such as RAID, Exchange, SQL or Litigation Support.

Free Parts: Parts for your hard drive rebuild, if necessary, are free of charge.

Free Return Media : Your data will be returned to you on DVD or hard drive media. Hard drives will be furnished free of charge at the discretion of DRS. Please note that drives furnished by DRS are only a delivery vehicle for your data.
Please back up early and often!

Emergency Recovery: We understand that time can be an issue and we do offer a Critical Response Recovery Service. Critical Response Recovery is defined as a recovery conducted after normal business hours wherein resources must be scheduled and administered in the timeliest manner possible. For after hour emergencies please call 214-924-6291. Normal business hours are from 8am-5pm CST Monday through Friday. Critical Response Recoveries will be quoted by the job. For more information visit our Emergency page.

Return shipping is free for all completed recoveries. This is FedEx priority overnight shipping anywhere in the continental US. This does not include international or Saturday deliveries or for declined or no-quoted projects.